Evening Event Assistant – Ashmolean Museum

Jan 10 2023

The Ashmolean Museum is the University of Oxford’s museum of art and archaeology, founded in 1683. Its world-famous collections range from Egyptian mummies to contemporary art and it has a prestigious reputation in hosting a vast variety of events. The Museum now has an exciting opportunity available for someone to join the established Events Team.

You will help us deliver an exceptional guest experience, whilst playing your part in ensuring priceless collections and the stunning museum are kept safe.

You will have working experience and/or a strong desire to learn in a busy, customer facing role. You will be proactive in your approach to maintaining very high museum operational standards and customer service. First class communication skills are essential in this job and you will be confident, professional and polite in your interactions with guests and fellow team members. A positive, can-do attitude is a must in this role, and you will be able to apply this enthusiasm to every aspect of your work.

You’ll have some knowledge of basic security procedures and demonstrate an active awareness of the health and safety considerations of working in a sensitive environment.

This role involves assisting our Event Operations management team with delivering our exclusive events to the highest of standards from start to finish. You will be expected to partake in the set-up and break-down of events, meaning that some light manual handling will be necessary. Throughout the event you will be required to monitor galleries, being present to help with guests’ enquiries, provide directions and ensure the safe-keeping of the museum’s artefacts.

Every month you will be asked for your availability; once scheduled you will be required to work shifts, the majority of which will be in the evening, although sometimes we will need help for daytime events as well. The number of events vary month to month and they can be any time – weekdays, weekends, bank holidays, and sometimes they come up at short notice. Shifts vary in length and typically take place between the hours of 17:00 and 00:30, depending on the type of event. There is an expectation that you will commit to a minimum of 4 events per month and preferably more.

Applications for this vacancy are to be made online. Only applications that include a statement (600 words maximum) specifying how you meet each of the selection criteria with examples of your experience, knowledge and skills may be shortlisted. CVs alone will not be considered.

Interviews are expected to be held during the week commencing 13th February 2023 at the Ashmolean Museum.