Job Vacancies

Visitor Information Centre Team Leader at Experience Oxfordshire

To lead the Visitor Information Centre (VIC) Team in the day-to-day operational management of the VIC. This includes management of all aspects of the service offered to visitors and the management of supervisors and customer service assistants. The post holder will be responsible for maintaining high standards of customer service in the VIC, ensuring that colleagues are supported and trained to deliver a wide range of professional services which includes (but is not exclusive to); retail, ticketing, left luggage and information services. The post holder will also lead on external event activity of the service such as attendance at exhibitions and events.

 

Application Details

For more information please contact

Frank Smith

Telephone: 01865 686449 

Email: frank.smith@experienceoxfordshire.org

Find Out More

Development Officer at Modern Art Oxford

Modern Art Oxford is seeking a Development and Fundraising Officer to play a pivotal role in the gallery’s small fundraising team, working closely with artistic programmers to ensure ambitious fundraising targets are met. They will have excellent written and verbal communication and interpersonal skills, be highly organised and have a keen eye for detail.  This is an unrivaled opportunity to play an important role in one of the UK’s leading art galleries, working to bring new art to local, national and international audiences.

Application Details

Please visit www.modernartoxford.org.uk/about-us for full details and to download the candidate pack. Closing Date for applications: 9am on Monday 29 October 2018

Housekeeping Assistant

Macdonald Housekeeping Assistants play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

 

Application Details

For more information please contact

Macdonald Hotels & Resorts

Telephone: 0344 879 9143

Email: enquiries@Macdonald-Hotels.co.uk

Find out more

Receptionist

Macdonald Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

 

Application Details

For more information please contact

Macdonald Hotels & Resorts

Telephone: 0344 879 9143

Email: enquiries@Macdonald-

Find out more

Customer Services Supervisor at Experience Oxfordshire

This is an opportunity to work in a customer service team at the award-winning Oxford Visitor Information Centre. This role includes making sure the team offers an excellent customer service, promoting places to see, things to do and services offered to visitors and locals within Oxford and Oxfordshire.

 

Application Details

For more information please contact

Kamil Paneque

Telephone: 01865 686 431

Email: kamil.paneque@experienceoxfordshire.org 

Find out more

Customer Assistant at Experience Oxfordshire

This is an opportunity to work in a customer service team at the award-winning Oxford Visitor Information Centre. This role includes giving out information about the local area and promoting places to see, things to do and services offered to visitors and locals within Oxford and Oxfordshire.

 

Application Details

For more information please contact

Kamil Paneque

Telephone: 01865 686 431

Email: kamil.paneque@experienceoxfordshire.org

Find out more

Guest Service Manager at Hampton by Hilton Oxford

The Guest Service Manager is a hands on role, managing the day to day operation during your shift – you will be responsible for Front office and Food and Beverage directly and liaise with housekeeping and maintenance teams which are outsourced.

The ideal candidate needs to have a passion for the hospitality industry and be excited about taking on challenges; this is a leadership role not for shy and retiring types!

Application Details

For further information please contact

Tanja Furby

Telephone: +44 1865 788 860

Email: Tanja.Furby@hilton.com

Find out more

Guest Service Assistant at Hampton by Hilton Oxford

The Guest Service Assistant is a hands-on role. The perfect candidate has a passion for the hospitality industry and is excited about taking on challenges.

 

Application Details

For further information please contact

Tanja Furby

Telephone: +44 1865 788 860

Email: Tanja.Furby@hilton.com

Find out more

 

Boat Skipper at Oxford River Cruises

Do you love being on the water and providing excellent customer service?

Oxford River Cruises are looking to recruit boat skippers for our small passenger boats which operate on the River Thames in Oxford.

Their characterful 12 seat river boats operate sightseeing tours and private hire cruises. The boats are 31ft long and electrically propelled. Prospective skippers need a good working knowledge of boats and experience of navigation. Formal qualifications (RYA or equivalent) are highly desirable but not essential. Skippers must also act as hosts aboard the vessel and provide informal commentary. Full training will be provided.

Full-time and part-time roles available. The work is seasonal and will be available from April to October. Regular weekend and early evening working is required.

Hourly pay rate in the region of £8.50 depending on experience. Holiday pay, pension contributions also provided as well as generous staff discount at our partner businesses.

For further information and to apply please click here

Events staff at Jurys Inn Oxford – part time opportunity

Jurys Inn, we are recruiting for a Meeting and Events Colleague  to join our great team in Meeting and Events. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.

As a Events Colleague

We want you to be part of a great and diverse team working together to provide great hospitality to our guests in the M and E department. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.

What we want you to 

  • Be Self-motivated as you will on occasion be working  alone to meet your productivity and standard targets.
  • Flexible – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends
  • Be standards driven to meet the cleanliness levels required.
  • Have good people skills – to greet guests that you see and to work well in a  team during large events- we want work to be fun for all of our employees

The job –

  • To set-up, service/refresh and clear meeting rooms as required by the function sheets, to the required hotel standard
  • Carrying and safe storage of tables, chairs and other equipment where required.
  • To serve all tea and coffee, buffets, light refreshments and other food and beverage as per the function sheets and to the required hotel standard – ensuring the highest standards of presentation and cleanliness.
  • To assist in the set up and running of banquets and functions
  • To meet and greet organisers in a warm and friendly way and maintain contact with them throughout the event.
  • To ensure that all Meetings and Events areas are kept clean, tidy and efficiently organised and stocked, including storage areas.
  • To ensure that all customer requests and queries are responded to promptly and effectively
  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • To participate in training and want to be the best you can be in your role- there is a huge amount of training available to you if you want to build a career.

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Varied and interesting work-  no day is the same at Jurys Inn
  • early morning and late evening city centre collection and drop off included
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
  • Birthday cards every year- we celebrate everything
  • The opportunity to work for a well respected brand where people development is at the heart of our culture
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
  • A smart Uniform
  • Free Gym Access
  • Free onsite parking
  • Meals on duty
  • Monthly engagement activities- we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • So many training courses that your brain may not be able to squeeze them all in
  • Employee of the month earning you a little bonus and fame for the month.
  • Happy Rewards – earn points and claim them back on gifts that you want
  • Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc

For further information and to apply please click here.

Chef Opportunities at Jurys Inn Oxford

Could you whip up mouth-watering meals to the same a consistently high standard every day? Would you like a taste of outstanding career development? If so, we’d like you to be part of a team that’s happy to be here at Jurys Inn – and that’s according to what our people tell us! #happyistheplacetobe

At Jurys Inn, our fantastic people make sure that every stay is extra-special. Taking care of our brilliant team is one of our biggest priorities so that they can look after our customers. If you share our values – friendly, genuine, positive, willing and consistent – you can expect everything from a career with real prospects to big discounts at our hotels!

Right now, we have roles for Chefs at all levels in our three exciting brands: The Kitchen, Odd Socks and Marco Pierre White Steakhouse Bar & Grill. At every restaurant, our small, friendly teams turn fresh ingredients into fabulous fare. Join them, and you’ll not only be valued, but free to tackle a range of tasks. As well as support on tap, you’ll get big helpings of skills development: whatever level you’re at, we’ll help you learn and progress. Our best people make quality their watchword as they produce the set dishes on our menus. If you can hit consistent high standards day in, day out, your career will be cooking with gas.

 

Sous Chef
With proven experience and an advanced Food Safety qualification, you’ll make sure that customers get nothing less than excellence for breakfast, lunch and dinner. You’ll have the technical skills and knowledge we need, and be keen to share this with others, guiding them through our Chef Development Programme.

Chef de Partie & Commis Chef
Experience would be great – but this is all about potential: if you’re hard-working and helpful, there could be a place for you in our team. Here, you’ll learn from the best and build your skills in a professional setting where consistent high standards are non-negotiable. And to help you advance, you can take a Level 2 Food Production Apprenticeship and join our Chefs’ Programme. This teaches you about food preparation, best practice and about our food and suppliers: you prepare our food – and we’ll prepare your future.

What you can expect
We think outstanding people deserve outstanding rewards. So if you join us, we’ll give you major staff discounts at our hotels here and abroad. We’ll also recognise your hard work through our Happy Rewards scheme: great performance can earn you anything from a day off to cinema tickets! On top of this, there are regular get-togethers, no split shifts and awards for staff who go above and beyond!

More about us
We’ve come a long way since our first hotel in Ireland in 1881: now Jurys Inn has sites across the UK, Ireland and the Czech Republic, plus over 2,800 people! Owned by the Fattal Group which has hotels in Israel and Cyprus too, we won Best Small Hotel Group’ at the 2018 Business Travel Awards – and we’ve got exciting plans for the future. We’re investing in new systems to make working and staying here even better. And with strategies for progress, your career can grow along with our business.

 

For further information and to apply please click here.

Guest Relations Host at Jurys Inn Oxford- part time opportunity  

We have a great opportunity for a Guest Relations Host to make our guests feel welcome and ensure their pleasant and comfortable stay at our hotel.

Experience we are looking for –

  • To have worked in a hotel or with people in a customer related role.
  • Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
  • To be able to make decisions in a fast paced environment and to enjoy it
  • To be able to communicate well to each other and guestsBe able to use a phone and computer system – we use Opera.

The Job

The Guest Relations Host responsibilities include greeting guests as they arrive into the hotel. They will have responsibility for meet and greets for conference organisers, supporting with the reception with requests of directions, taxis and information. To assist in reception and meetings and events with any guest related requirements such as room allocations, room drops, hosting conference lunches and any arrival preparations.

Within this role you will have a visual presence for our guests, and all activities within the role will be to enhance the guest’s experience through managing reservations to ensure a personalised service and experience starting the journey before the guest arrives.

Why come and work for us

to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Varied and interesting work-  no day is the same at Jurys Inn
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
  • Birthday cards every year- we celebrate everything
  • The opportunity to work for a well respected brand where people development is at the heart of our culture
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
  • A smart Uniform
  • Meals on duty
  • Monthly engagement activities- we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • So many training courses that your brain may not be able to squeeze them all in
  • Employee of the month earning you a little bonus and fame for the month.
  • Happy Rewards – earn points and claim them back on gifts that you want
  • Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc

For further information and to apply please click here.

Receptionist at Jurys Inn Oxford

Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come…

Following a fantastic £13 million investment, our Oxford Hotel and Conference Venue has not only transformed the overall product, but has also increased its bedroom and meeting space capacity to become the premium meeting and event venue outside of London. The property now boasts 240 bedrooms, 22 meeting and event rooms, Marco Pierre White Steakhouse restaurant and bar, Costa Coffee bar and a fully equipped gym, pool and sauna.

This increased capacity has resulted in a number of exciting new career opportunities across the hotel operation!

We have a vacancy for a Receptionist (Full time – 40 hours per week)

Salary: £7.38 to £7.83 per hour.

Key responsibilities include:

  • To be familiar with the day`s business, including arrivals, departures, special requests, etc.
  • To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).
  • To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in
  • Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.
  • Handle all guest enquiries and complaints in a professional manner
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.

What benefits will I receive while working for Jurys Inn Oxford?

  • Staff accommodation at reduced monthly rents starting as low as £192.00 per month including bills (subject to availability)
  • Relocation support from searching for accommodation to 0% loans for deposits
  • Free gym access
  • Free onsite parking
  • Well-Tailored Uniforms
  • Meals on duty
  • Monthly engagement activities
  • Training and Development opportunities through our `Grow` L&D Programme
  • Discounted accommodation rates for staff members and reduced rate for friends and family
  • Food Discount – 50% off total lunch or dinner bills when staying in one of our hotels
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Pension Scheme- Contributory Group Personal Pension Plan
  • Life Assurance

For further information and to apply please click here.

Food and Beverage Supervisor at Jurys Inn Oxford

At Jurys Inn, we are recruiting for a Supervisor role to join our great team in the bar and restaurant areas. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.

As Food and Beverage Supervisor

We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the restaurant, bar or conference departments. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.

What we want you to have-
• Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility
• Great communication skills so you can chat to our guests and of course the team
• Flexiblility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings (no split-shifts here)
• The ability to recognise what our customers want and need and be able to provide it
• Good people skills – to work well in a team – we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• Confidence with systems and taking payments
• To be able to work well under pressure at times and multi task in a fast paced environment
• Ensure prompt resolution of customer complaints

The job –
• To supervise the activities of the Food and Beverage Crew, ensuring they are aware of their responsibilities and performing duties to a high standard
• To be familiar with the days business, restaurant and conference bookings so that you can prepare the team, the department and be ready for action
• To serve food and drinks and give excellent customer service, being a role model to the team demonstrating great hospitality
• To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times
• To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times
• Training and motivating Team members.
• Ensuring all cash, charge, float and till procedures are carried out correctly.

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:
• Varied and interesting work- no day is the same at Jurys Inn
• Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
• Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
• Birthday cards every year- we celebrate everything
• The opportunity to work for a well respected brand where people development is at the heart of our culture
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
• A smart Uniform
• Meals on duty
• Monthly engagement activities- we like to have fun while working hard
• Annual Charity Event Day- we help and support our communities
• So many training courses that your brain may not be able to squeeze them all in
• Employee of the month earning you a little bonus and fame for the month.
• Happy Rewards – earn points and claim them back on gifts that you want
• Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
• Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc

For further information and to apply please click here.

Food and Beverage Colleague (Full Time) at Jurys Inn Oxford

Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come…

Following a fantastic £13 million investment, our Oxford Hotel and Conference Venue has not only transformed the overall product, but has also increased its bedroom and meeting space capacity to become the premium meeting and event venue outside of London. The property now boasts 240 bedrooms, 22 meeting and event rooms, Marco Pierre White Steakhouse restaurant and bar, Costa Coffee bar and a fully equipped gym, pool and sauna.

This increased capacity has resulted in a number of exciting new career opportunities across the hotel operation.

We have a vacancy for a Food and Beverage Colleague (Casual)

Salary: £7.05 to £7.50 per hour

Key responsibilities include:

  • To serve food and beverages in the hotel restaurant and bar whilst adhering to Jurys Inn standards and giving excellent customer service.
  • To have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times
  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.

As a casual employee, you will be offered hours as and when available (a minimum of 100 per year) to assist during peak business times and covering holidays.

What benefits will I receive while working for Jurys Inn Oxford?

  • Free gym access
  • Free onsite parking
  • Meals on duty
  • Social Activities (Staff Summer/Winter event)
  • Training and Development opportunities through our `Grow` L&D Programme
  • Discounted accommodation rates for staff members and reduced rate for friends and family
  • Food Discount – 50% off total lunch or dinner bills when staying in one of our hotels
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Pension Scheme- Contributory Group Personal Pension Plan
  • Life Assurance

 

For further information and to apply please click here.

Meetings and Events Porter at Jurys Inn Oxford

Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come…

Following a fantastic £13 million investment, our Oxford Hotel and Conference Venue has not only transformed the overall product, but has also increased its bedroom and meeting space capacity to become the premium meeting and event venue outside of London. The property now boasts 240 bedrooms, 22 meeting and event rooms, Marco Pierre White Steakhouse restaurant and bar, Costa Coffee bar and a fully equipped gym, pool and sauna.

This increased capacity has resulted in a number of exciting new career opportunities across the hotel operation!

We have a vacancy for a Meeting and Events Porter (Full time – 40 hours per week)

Salary: £7.38 to £7.83 per hour

Key responsibilities include:

  • To set-up, service/refresh and clear meeting rooms as required by the function sheets, to the required hotel standard and in line with instruction by supervisors and management.
  • Carrying and safe storage of tables, chairs and other equipment where required.
  • To serve all tea and coffee, buffets, light refreshments and other food and beverage as per the function sheets and to the required hotel standard – ensuring the highest standards of presentation and cleanliness.
  • To assist in the set up and running of banquets and functions as requested by the Meetings and Events manager.
  • To meet and greet organisers in the absence of a supervisor or manager.
  • To ensure that all Meetings and Events areas are kept clean, tidy and efficiently organised and stocked, including storage areas.

This role involves lifting and carrying items of furniture. Full training will be provided but any suitable candidates will need to be able to carry out such tasks.

Shift times:

Monday to Sunday, 7am to 3.30pm or 3pm until 11.30pm.

Some late evenings/ nights may be required to help with evening functions or events.

What benefits will I receive while working for Jurys Inn Oxford?

  • Relocation support from searching for accommodation to 0% loans for deposits
  • early morning and late evening city centre collection and drop off included
  • Free gym access
  • Free onsite parking
  • Well-Tailored Uniforms
  • Meals on duty
  • Monthly engagement activities
  • Training and Development opportunities through our `Grow` L&D Programme
  • Discounted accommodation rates for staff members and reduced rate for friends and family
  • Food Discount – 50% off total lunch or dinner bills when staying in one of our hotels
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Pension Scheme- Contributory Group Personal Pension Plan
  • Life Assurance

For further information and to apply please click here.

Food and Beverage Colleague (12 hours- Part-time) at Jurys Inn Oxford

Jurys Inn, we are recruiting for a Food and Beverage Colleague (12 hours per week) to join our great team in the bar and restaurant areas. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.

As a Food & Beverage Colleague

We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the restaurant, bar or conference departments. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.

What we want you to have

  • Great  communication skills so you can chat to our guests
  • Flexiblility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings (no split-shifts here)
  • The ability to recognise what our customers want and need and be able to provide it.
  • Good people skills – to work well in a  team- we want work to be fun for all of our employees
  • Have a genuine interest in providing hospitality to our customers
  • Confidence with tills and taking payments
  • To be able to work well under pressure at times and multi task in a fast paced environment
  • Ensure prompt resolution of customer complaints

The job –

  • To serve food and drinks and give excellent customer service.
  • To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively
  • To keep all areas clean and tidy at all times
  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • To participate in training and want to be the best you can be in your role- there is a huge amount of training available to you if you want to build a career.
  • Ensure all cash, charge , float and till procedures are carried out correctly.

Our team describe work as — word bubble.

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Varied and interesting work-  no day is the same at Jurys Inn
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
  • Birthday cards every year- we celebrate everything
  • The opportunity to work for a well respected brand where people development is at the heart of our culture
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
  • A smart Uniform
  • Free gym access
  • Free onsite parking
  • Meals on duty
  • Monthly engagement activities- we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • So many training courses that your brain may not be able to squeeze them all in
  • Employee of the month earning you a little bonus and fame for the month.
  • Happy Rewards – earn points and claim them back on gifts that you want
  • Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc

For more information and to apply please click here

Food and Beverage Colleague (24 hours per week) – part time role at Jurys Inn Oxford

Jurys Inn, we are recruiting for a Food and Beverage Colleague to join our great team in the bar and restaurant areas. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.

As a Food & Beverage Colleague

We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the restaurant, bar or conference departments. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.

What we want you to have

  • Great  communication skills so you can chat to our guests
  • Flexiblility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings (no split-shifts here)
  • The ability to recognise what our customers want and need and be able to provide it.
  • Good people skills – to work well in a  team- we want work to be fun for all of our employees
  • Have a genuine interest in providing hospitality to our customers
  • Confidence with tills and taking payments
  • To be able to work well under pressure at times and multi task in a fast paced environment
  • Ensure prompt resolution of customer complaints

The job –

  • To serve food and drinks and give excellent customer service.
  • To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively
  • To keep all areas clean and tidy at all times
  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • To participate in training and want to be the best you can be in your role- there is a huge amount of training available to you if you want to build a career.
  • Ensure all cash, charge , float and till procedures are carried out correctly.

Our team describe work as — word bubble.

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Varied and interesting work-  no day is the same at Jurys Inn
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
  • Birthday cards every year- we celebrate everything
  • The opportunity to work for a well respected brand where people development is at the heart of our culture
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
  • A smart Uniform
  • Meals on duty
  • Free gym access
  • Free onsite parking
  • Monthly engagement activities- we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • So many training courses that your brain may not be able to squeeze them all in
  • Employee of the month earning you a little bonus and fame for the month.
  • Happy Rewards – earn points and claim them back on gifts that you want
  • Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc

 

For further information and to apply please click here.

Receptionist – full time role at Macdonald Randolph Hotel

The Company

Macdonald Hotels are the largest privately owned Hotel Group in the UK, with 45 luxury hotels in both countryside and city locations around England and Scotland that are full of charm and individual character. What’s more, we are run by hoteliers who have a genuine passion for hospitality.

If you are prepared to go the extra mile in looking after our guests, then Macdonald Hotels represents the perfect opportunity as we are recruiting hardworking, dynamic individuals looking to gain experience and progress with their career in a well-known and award winning hotel Company.

The role: 5* Star Receptionist

Receptionists will report to the Reception Manager. You will be a confident and effective communicator, with immaculate presentation standards in all tasks and responsibilities that will include; check in and out; effective reservation & event enquiry handling; collating guest service feedback; giving, receiving and handover of information; accurate billing and posting of revenue; efficient and professional attention to guest & colleague enquiries.

Receptionist Requirements

Our expectation of you will be that you are able to work on your own using your initiative as well as contribute to the overall success of the team and the hotel. You must have the following:

Experience of Opera is preferred, however full training will be provided

Welcoming and professional approach to guests

Passion for exceeding guest expectation, first time, on time, every time

Immaculate presentation standards in all that you do

Excellent communication skills with high standards of literacy, numeracy and office based computer systems

This is a seven day per week operation and a degree of flexibility is required to cover early starts, late evening finishes and weekends.

Please note that there is NO live-in accommodation available with this position

The successful candidate will be joining a fun loving, hard working team who excel in delivering world class standards!

Application Details

Please see job description here

Please email your application to carlotta.pascual@macdonald-hotels.co.uk

Estate Manger / Head Greenkeeper at Heythrop Park Resort

Set in 440 acres of stunning Oxfordshire countryside and part of Heythop Park Resort lays the 18-hole Bainbridge Championship Course.

 

Heythrop Park is offering an opportunity for a highly motivated and experienced Estate Manager/Head Greenkeeper to lead the team of greens staff and gardeners. Candidates need to be energetic and have a positive approach to changes to improve the golf course and deliver the best possible golf experience for the club’s members, guest and visitors.

 

In addition you will be responsible to maintain the estate to the required standard including all gardens, historic features, tree maintenance and waterways.

 

You will have all of the qualifications and skills stated below and at least 5 years’ experience in a Head Greenkeeper role at a resort.

 

  • NVQ Level 3 or equivalent in Sports Turf Maintenance
  • PA1, PA2 and PA 6 spraying certificates
  • CS30, CS31 chainsaw certificates

 

Main Responsibilities

  • Preparation and maintenance of the 18-hole golf course
  • Maintenance and upkeep of the estate
  • Carrying out effective turf maintenance according to weekly, monthly and annual maintenance programmes
  • Checking facilities, plant, buildings and equipment to ensure safe working practices and Health & Safety legislation compliance
  • Supervision and training staff to ensure standards of work are maintained and tasks completed
  • Carrying out annual staff appraisals

 

Required Qualities and Skills

  • Fully conversant with Health and Safety, Risk and COSHH assessments relating to golf course operation
  • A good working knowledge of irrigation and understanding of the system in place, including repair and maintenance
  • Ability to plan and execute small scale course improvement projects e.g. bunker reconstruction/renovation, tee reconstruction
  • Be able to prepare, present and working within the approved budgets
  • To maintain machinery to the highest standard and implement effective record keeping
  • Be able to manage, motivate and develop the team of Greenkeepers and Gardeners and demonstrate excellent communication skills in a predominantly hands on role
  • Must be prepared to work outside (in all weather), early starts and able to work weekends on a rota basis

 

Candidates with the suitable experience and qualification need to be able to demonstrate how they meet the required skill set.

 

The company will offer a competitive package commensurate with the position and the experience and skills of the successful candidate.

 

Applicants should submit a written application, including CV and details of current remuneration package by e-mail to Gundula Seifert at gseifert@heythroppark.co.uk

 

Closing date for this application is 20th November 2017.

Deputy General Manager at Hampton by Hilton Oxford

We are currently looking for a hands on, passionate and dedicated Deputy General Manager to join our small successful team at Hampton by Hilton Oxford.

Hampton by Hilton is the fastest growing Hilton focused service brand offering comfortable surroundings of high standard bedrooms and contemporary public areas with friendly service and little extras of free internet access and free hot breakfast to all our guests. Hampton by Hilton Oxford is a 103 bedroom hotel on the Kassam Stadium complex south of Oxford city centre. The hotel opened in December 2015. and it is the only Hilton family property in the area.

Hampton by Hilton Oxford Deputy General Manager is a hands on role, managing activities in operational departments: Front Desk, Food & Beverage, Nights and Maintenance with overseeing Housekeeping which is outsourced. You will be an experienced HoD and seasoned Duty Manager, familiar with the brand and ready for the next challenge.

The role offers a real opportunity to influence decisions about our product and service; improving food quality, developing merchandise and ensuring great guest service at all times. Also overseeing recruitment and driving training and development of our team of Guest Service Managers and team members, this is a true leadership role.

We offer a competitive salary and usual Hilton employee benefits. As the role is executive management level, there are ongoing development and training requirements and the right candidate will relish the opportunity to learn about revenue management, sales and finance aspects of the business.

Previous experience within Hilton family of brands and focused service is a distinct advantage, together with knowledge of OnQ system. All specific systems’ training is provided.

Please contact Tanja.Furby@hilton.com to apply

Volunteers – at Modern Art Oxford

Modern Art Oxford are looking for warm, friendly and enthusiastic volunteers to help give visitors experiences they remember.

Gallery volunteers are responsible for welcoming visitors, discussing the exhibition with them, as well as looking after the artwork within the exhibition. In return volunteers will have the chance to work within a UK-renowned gallery, interact with innovative and inspirational contemporary art and learn from an experienced team. Positions require a four hour per week commitment – either a morning or an afternoon shift per week.

For more information and to apply please call 01865722733 or email volunteering@modernartoxford.org.uk.

Customer Experience Performance Team Members – at New Theatre

Ahead of the new season of spectacular shows including Derren Brown, War Horse and MAMMA MIA! we are looking for smart, passionate individuals who want to be a part of making Oxford New Theatre magical! As part of the Customer Experience Team, you will be the first face that welcomes our audiences, working to a high standard of service and representing the Ambassador Theatre Group to all theatre guests. This role is on a casual basis and consists mainly of evening and weekend work. A minimum of 4 shows a week is required as availability and all successful applicants must be flexible in their ways of working and be able to work over the busy festive season of 2017.

To engage with our customers, providing a welcome that is genuine and inviting.

  • You should have a friendly and amenable persona and be a team player with a “can-do” attitude.
  • To be part of a fun, fast-paced arts environment where your contribution to improving sales and targets is a team approach whilst always ensuring a lasting customer experience.
  • To deliver exceptional standards of service to all theatre visitors and colleagues, promoting a warm welcome, and a service that goes above and beyond for every customer.
  • You will demonstrate strong communication skills, an ability to listen and understand the customer’s needs then act on them appropriately.

Using a trained knowledge of products and services you will show an ability to tailor offers to customers that will enhance their experience, making their night as special as opening night.

  • Demonstrate good attention to detail in all aspects of your work including presentation and preparation.
  • Commit to and attend shifts regularly, on time, dressed appropriately and ready to begin work.
  • As a custodian of this 1930’s venue, ensure the theatre is consistently presented to a high standard of cleanliness, tidiness and functionality.
  • Securely handling cash, taking the appropriate care and accuracy for transactions during sales periods.

We actively encourage new ideas and teamwork in order to promote our customer experience. You will be a key role in the customer’s journey, building their anticipation and excitement for their visit to the theatre.

  • You will show a flexibility in your approach to work across a number of roles and positions, whilst competently delivering quick and efficient sales in an often busy sales environment.
  • Have the confidence to interact and engage with all audiences within a constantly changing theatre programming.

We ensure that the live theatre experience is both enjoyable and safe.

  • To usher inside the auditorium, upholding and enforcing visiting company and health and safety policies, and carrying out strong and proactive sales.
  • To actively engage with and uphold theatre policies and procedures, including the sale of alcohol in line with our legal licensing agreement.

 

Please click here to apply

Customer Experience Performance Supervisor – at Oxford New Theatre

Ahead of the new season of spectacular shows including Derren Brown, War Horse and MAMMA MIA! we are looking for a smart, collaborative individual who wants to be a part of making Oxford New Theatre magical! As part of the Show Operations Team, you will lead team members to deliver supreme service, supervise a target driven atmosphere. and maintain and support all standards and strategies set out by the Customer Experience Management team. This role is on a casual basis and consists mainly of evening and weekend work. A minimum of 4 shows a week is required as availability and the successful candidate must be flexible in their ways of working and be able to work over the busy festive season of 2017.

As a Customer Experience Performance Supervisor, you will be a part of the Customer Experience Senior Team. Senior Team members will work alongside and support show Duty Managers and report directly into the Head of the Department and the Department Deputy.

  • To engage with our customers, providing a welcome that is genuine and inviting. You should have a friendly and amenable persona and be a team player with a “can-do” attitude.
  • To lead and prepare all retail areas and assist fellow Senior Team members with the reconciliation of ancillary sales.
  • To lead a fast-paced arts environment where your contribution to improving sales and targets is a team approach whilst always ensuring a lasting customer experience.
  • To deliver exceptional standards of service to all theatre visitors and colleagues, promoting a warm welcome, and a service that goes above and beyond for every customer.
  • You will demonstrate strong leadership skills, an ability to listen and understand the customers and team members needs then act on them appropriately.
  • Using a trained knowledge of products and services you will show an ability to tailor offers to customers that will enhance their experience, making their night as special as opening night.
  • To encourage and inspire team members in their day to day work, and their continuing development.
  • Demonstrate good attention to detail in all aspects of your work including presentation and preparation.
  • Commit to and attend shifts regularly, on time, dressed appropriately and ready to begin work.
  • As a custodian of this 1930’s venue, ensure the theatre is consistently presented to a high standard of cleanliness, tidiness and functionality.
  • Securely handling cash, taking the appropriate care and accuracy for reconciliation and banking.
  • Work with the Duty Managers, building security and venue control teams to ensure maximum safety for all theatre guests and personnel.
  • Actively encourage new ideas and teamwork in order to promote our customer experience. You will be a key role in the customers journey, building their anticipation and excitement for their visit to the theatre.
  • You will show a flexibility in your approach to work, have the confidence to interact and engage with all audiences and team members within a constantly changing theatre programme.
  • To actively engage with, and uphold, theatre policies and procedures; including the sale of alcohol in line with the venue legal licensing agreement.
  • Be attentive to change and support the vision and strategy of the Customer Experience Management Team and Business Plan for the venue.

 

Please click here to apply